Alex Hoff, VP of Product Management, Auvik Networks Alex Hoff, VP of Product Management, Auvik Networks
Today’s MSPs frequently find themselves without the insights needed to answer customer questions about network performance and security. To maintain customer confidence, MSPs need answers that they can only get by pairing infrastructure visibility with traffic analysis. In this post, guest contributor Alex Hoff of Auvik Networks explains how a solution combining those capabilities enables MSPs to win based on customer service.