Posts by Eric Graham

Network performance is mission-critical for digital business, but traditional NPM tools provide only a limited, siloed view of how performance impacts application quality and user experience. Solutions Engineer Eric Graham explains how Kentik NPM uses lightweight distributed host agents to integrate performance metrics into Kentik Detect, enabling real-time performance monitoring and response without expensive centralized appliances.

The network data collected by Kentik Detect isn’t limited to portal-only access; it can also be queried via SQL client or using Kentik’s RESTful APIs. In this how-to, we look how service providers can use our Data Explorer API to integrate traffic graphs into a customer portal, creating added-value content that can differentiate a provider from its competitors while keeping customers committed and engaged.

Kentik Detect’s alerting system generates notifications when network traffic meets user-defined conditions. Notifications containing details about the triggering conditions and the current status may be posted as JSON to Syslog and/or URL. This post shows how to parse the JSON with PHP to enable integration with external ticketing and configuration management systems.