Posts by Eric Hian-Cheong

Kentik’s AI Advisor acts as a virtual network engineer, helping teams of all skill levels troubleshoot, manage, and optimize their infrastructure with unprecedented speed and context. This post breaks down seven practical use cases, from rapid incident triage and capacity planning to upcoming live-device command support, demonstrating how treating the AI like a collaborative teammate dramatically reduces manual investigative work.

Introducing Kentik AI Advisor, a powerful new AI designed to deeply understand your network, reason through complex issues, and deliver clear, actionable guidance for designing, operating, and protecting your networks. By autonomously querying Kentik’s rich telemetry and tools, it explains what’s happening, why it matters, and what to do next — from troubleshooting and capacity planning to cost optimization and risk mitigation.

Flow data has always held immense potential, but was often inaccessible because it lacked context and speed. Kentik removes that friction by automatically enriching flow with human-readable context, making it a daily driver for everyone, not just specialists.

Introducing Cause Analysis from Kentik, designed to simplify network traffic analysis and rapidly identify the root cause of issues. Learn how this exciting new feature streamlines troubleshooting, makes complex insights accessible, and boosts team efficiency for all users.

The tools we use shape how we see problems. When flow and metrics are siloed, so is your visibility.

When network issues strike, every second matters. Latency or packet loss can frustrate users and hurt revenue. Learn how Kentik AI uses natural language to speed up troubleshooting and isolate problems quickly.

Balancing cost efficiency and high performance in cloud networks is a constant challenge, especially when misconfigurations or inefficient routing lead to inflated costs or degraded performance. Learn how Kentik Journeys simplifies traffic analysis, helping cloud engineers identify inefficiencies like unnecessary Transit Gateway routing.